We know payment processing
At ezPay365, we apply our experience, value and integrity to provide payment processing solutions that increase revenue, reduce expense, and get you paid faster.
Collections industry experience
With over 25 years of industry experience, ezPay365 specializes in making the process of collecting payments easier and less expensive. We use a consultative approach, assisting companies by drawing on our deep industry experience to help improve your payment collection process, achieve a more competitive rate and improve your bottom line.
Value & security
ezPay365 gives you more options to collect payments. We offer multiple banking and payment gateway options that are PCI-DSS certified, providing consistent funding and integrations with collection/CRM software systems. Our payment solutions consist of collector/agent based, online payment portal, IVR and Mobile Pay.
A partner you can trust
We recognize that relationships start with trust, and you can trust in us to deliver on our promises, with honest, ethical business practices and consistently on-time services. Our approach is customer focused; we believe in open dialogue to ensure that rate structure and overall payment processes are improved.
Collections & Accounts Receivable Management (ARM)
Collecting on past due accounts is both an art and a science.
We have 25 years of experience working with collection agencies and helping to facilitate account recovery. We assist our clients by understanding the types of accounts you are collecting, and we’ll work with you to ensure that the payment process is compliant, accurate and easy for your customers to navigate. We are committed to reducing your cost per transaction and lowering your merchant expenses.
Our collections and ARM services include:
As consumer healthcare costs continue to rise, you need payment processing solutions that can keep up.
We work with a diverse group of healthcare providers, offering solutions for healthcare collection agencies, providers, physician groups, dentists and labs for services ranging from self-pay AR to bad debt collection payments. More importantly, we assist with direct payment entry into your software system, virtual portal, online payments, IVR system and EMV point of sale machines.
Our payment solutions for healthcare include:
We serve both traditional and collection attorney law firms, so we have a payment solution to meet your needs.
Traditional Law Firms
We help traditional law firms in their accounts receivable process, assisting with navigating payment workflows to maximize payment processes, reduce labor costs, mitigate risk and allow consumers to self-serve. And, we’ll do this while consistently maintaining your firm’s brand integrity.
Collection Law Firms
We have a proven track record of working with collection attorney law firms over the past 25 years. In most cases, these types of accounts have already passed through a third-party collection agency, so assisting clients in collecting these payments is critical to their success. We’ll also make sure that reoccurring payments, either through a virtual terminal or an online payment, are handled accurately.
Our law firm payment solutions include:
Commercial Accounts & Recovery
We ask the right questions to deliver the best solution.
ezPay365 has extensive experience working with commercial accounts for payment and recovery, so we know that these types of accounts differ from other payments due to factors such as corporate cards, purchasing cards, and high-end branded cards.
Our commercial account and recovery payment solutions include:
Credit & Debit Cards
ezPay365 assists clients with the acceptance of all major credit and debit cards. We understand that obtaining a high or managed risk merchant account can be a challenge, so our team will use their experience and relationship with our bank’s underwriting department to make this process easier.
To accommodate changes in payment habits due to modern technology, we help our clients with technology-based non-cash payment channels, including agent-based, virtual terminal, online, IVR, mobile and Text2Pay.
Automated Clearing House (ACH)
Our Automated Clearing House (ACH) payment processing gateway is geared to provide flexible ACH and Check21 processing. With our integrated gateway you can manage your ACH payments and reporting through your online portal.
Benefits of ACH payments:
Healthcare Savings Account (HSA) / Flexible Spending Account (FSA)
ezPay365 helps clients with acceptance and payment processing for HSA (Healthcare Savings Accounts) and FSA (Flex Spending Accounts). Accepting both HSA and FSA is important for companies collecting on healthcare accounts. To accept these types of payments, you need a provider that can ensure your payment process is set up correctly, the first time.
Why HSA/FSA accounts will be important this year:
Using proprietary software, ezPay365’s Payment Gateways are equipped with certified PCI-DSS (Payment Card Industry Data Security Standard) servers that move your transaction information to the acquiring banks and obtain responses from issuing banks. This process provides instant notification if a transaction has been approved or declined. ezPay365 works with multiple gateway providers to provide the functionality that best serves your needs.
We can help with all your Payment Gateway needs, including custom reports for clients, accounts that require debit card only, ensuring that duplicate payment verifications are built-in, and optimum fraud monitoring.
Online Web Payment Portal
Online payments are rapidly growing with the ever-increasing use of non-cash digital payments. ezPay365 works with your team to understand your online payment objectives. Our goal is to improve payment portal click rates, which leads to more revenue. With ezPay365’s 25+ years of experience in the ARM industry, we work with our clients’ team members and MAP attorneys to deliver a product with measurable results.
Virtual Terminal / Agent-Based
Your ezPay365 Virtual Terminal / Agent-Based transaction is a secure web-based application that is integrated with your collection or CRM system to allow transactions to be entered and processed. The virtual terminal is secure and accessible from any connected device and allows an unlimited number of simultaneous users. This solution is ideal for Collection Agencies, Commercial Collection Agencies, Healthcare providers, Law Firms and MOTO (when payments are taken over the phone).
It’s 2019 and mobile payments are more and more common in our digital world. ezPay365 can provide you with secure EMV readers and tablet/PC-based software to facilitate payments anytime and anywhere.
Payment Negotiator Portal
Allowing consumers to make payments on their terms and their schedule, ezPay365 can integrate a Payment Negotiator Portal to help facilitate the payment process. Creditors authorizing agencies to offer settlements is very common, so we provide customers a collection tool that is available 24/7/365 to help consumers self-service their account transaction.
Interactive Voice Response (IVR)
ezPay365 understands that customer payment interactions are critical, so we work with several third-party interactive voice response (IVR) providers to integrate our payment process. And we do this all while keeping your discounted rate intact.
Work with an industry leader
ezPay365 Founder Kevin Gaffer draws on his 25+ years of expertise in consumer communications and collections to provide a customer-focused approach and a mutually successful client experience.
Prior to founding ezPay365 in 2017, Kevin served as CEO for Renkim Corporation, a transactional statement processing firm. While at Renkim, Kevin transformed the company into a nationally known statement processing firm, specializing in the receivables management industry. As CEO, Kevin directed a staff of 125+ employee shareholders and increased ESOP shareholder value by over 300% in eight years. Starting his career in sales after his time at The Ohio State University, Kevin graduated with a dual major in Marketing and Logistics and still resides in the Columbus, Ohio metro area.
Kevin’s career was built around a strong work ethic, dynamic leadership and proven processes. Those values haven’t changed; Kevin and the ezPay365 team are committed to providing best-in-class payment solutions at a competitive price.
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